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Hotel · Santiago · Santiago Metropolitan

Hotel Terrado Lyon

A 4-star stay in Santiago’s Providencia district, close to Costanera Center and a short hop from the metro.

  • 9-minute walk to Costanera Center
  • Rooftop pool with city views
  • Express check-in/out
8.2 Great 397 reviews Booking.com 8.2 · 397 reviews

About

Hotel Terrado Lyon

Hotel Terrado Lyon sits in the heart of Santiago’s Providencia district, a lively area packed with restaurants and within easy reach of the Costanera Center. The 4-star property offers 91 rooms, a rooftop pool, and a range of practical amenities like a business centre and tours assistance. It’s a smoke-free hotel with 24-hour reception and security, making it a straightforward base for exploring the city.

The rooms are soundproofed and come with air conditioning, heating, and a mini-bar. Some have views of the Costanera building. The hotel also provides a seasonal outdoor pool, a plunge pool, and a public bath, along with sun loungers on the terrace. Breakfast is served buffet-style, and there’s a snack bar and lounge area for casual bites.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Excellent service — Guests consistently praise the staff for being friendly, helpful, and accommodating, from local tips to going out of their way for special occasions.
  • Great location for dining and transport — The Providencia district is lively with restaurants nearby, and the hotel offers easy access to public transport and parking.
  • Comfortable rooms — Rooms are clean, soundproofed, and well-equipped with air conditioning, heating, mini-bar, and flat-screen TV. Some offer views of the Costanera building.
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Worth weighing

3 to weigh
  • Cat category could be stronger — One of the rating categories (labeled 'cat7') sits at 6.7, which is lower than the overall rating and other categories, suggesting some areas may not meet expectations.
  • No pets allowed — If you’re travelling with a pet, this hotel won’t accommodate them. The policy is no pets on site.
  • Smoke-free property — The entire hotel is non-smoking, which may be a downside for smokers who prefer to smoke in their room or on a balcony.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Elegant Triple Room

  • Sleeping arrangements for 3 persons
  • Air conditioning

Triple Room

  • Sleeping arrangements for 3 persons
  • Air conditioning

Executive King Room

  • 1 King-size bed,1 Queen-size bed,2 Single beds
  • Heating
  • Air conditioning

Standard King Room

  • 1 King-size bed,1 Queen-size bed,2 Single beds
  • Air conditioning

Superior Double Room

  • 1 Double bed,1 King-size bed
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Rooftop pool
  • Plunge pool
  • Seasonal outdoor pool
  • Sun loungers
  • Public Bath
  • Shallow end

Food & Drink

  • Snack bar
  • Bar/ Lounge area
  • Coffee shop
  • Welcome drink
  • Happy hour

Services

  • 24-hour reception
  • Express check-in/out
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Business centre
  • Fax/Photocopying

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Flat-screen TV
  • Free toiletries
  • Ironing facilities

Accessibility & Safety

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Toilet for disabled
  • Bathroom for disabled
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Other

  • Wi-Fi
  • Safe deposit box
  • Lift
  • Luggage storage
  • Terrace
  • Garden furniture

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.2
Great 397 reviews

Guest-rated 8.2/10 from 397 reviews

Booking.com · 8.2 · 397 reviews
8.2Verified guest

“The staff were very helpful, sharing local tips and restaurant recommendations. Our room was clean and tidy, with a nice view of the Costanera building.”

8.2Verified guest

“Friendly staff, a safe environment, professional during lockdown, tasty breakfast, and a convenient location.”

8.2Verified guest

“We really enjoyed our stay. The staff were friendly and accommodating, and the breakfast was delicious. The hotel sits in a lively area with lots of nearby restaurants. The facilities were clean, parking was easy to find, and there were plenty of transport options.”

8.2Verified guest

“A fantastic stay at this luxurious 4-star hotel. The location was ideal—close to everything I needed, yet away from the city centre for a quieter feel. Plenty of good restaurants nearby. Service was top-notch, with staff going out of their way to ensure comfort. They even advised us on the best places for New Year's Eve without needing a reservation. The room had excellent amenities—heating, air conditioning, a mini-bar, free Wi-Fi, and a flat-screen TV. The breakfast buffet was delicious with a wide variety of options.”

8.2Verified guest

“Breakfast was a great start to the day with a good selection. The comfy bed ensured a good night’s rest. The hotel’s location was convenient, with easy access to amenities and transport links.”

8.2Verified guest

“My Christmas in Santiago was unforgettable. The hotel was strategically located in the heart of the city, close to major attractions. The room was spacious with all necessary amenities. Staff were friendly and accommodating, always ready with helpful information about city hotspots. The breakfast buffet offered a wide range to suit different dietary needs.”

04 — Location

Getting around Santiago

The property sits in Santiago.

Costanera Center: The mall is a 9-minute walk away, offering shopping, dining, and entertainment. It’s also a good reference point for getting your bearings.

Transport: The hotel is near a tube station, providing convenient access around Santiago. Several reviews mention easy access to transport links.

Local dining: The Providencia district is packed with restaurants. Guests repeatedly note the wide variety of good dining options within walking distance.

Ricardo Lyon 25, Providencia, Santiago, Santiago Metropolitan, Chile

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
106 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Are pets allowed at Hotel Terrado Lyon?

No, pets are not allowed at the hotel.

Does the hotel have a pool?

Yes, there is a rooftop pool, a plunge pool, and a seasonal outdoor pool. Sun loungers are provided.

What amenities are in the rooms?

Rooms are soundproofed and include air conditioning, heating, a mini-bar, and a flat-screen TV. Some rooms have views of the Costanera building.

Is breakfast included?

Breakfast is served buffet-style, and reviews mention a good selection, but the hotel’s policies do not specify whether it’s included in the rate.

Is parking available?

The hotel’s policies do not list parking, but one review mentions that parking was easy to find, suggesting there may be nearby options.

Nearby

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Want a different style or budget? Here are more highly-rated options in the area.

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Vip Home

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Amg Apartments

Guest-rated 8.1/10 — among the top stays in Santiago.

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The bottom line

Hotel Terrado Lyon is a solid pick for travellers who want a reliable 4-star stay in a lively part of Santiago, with a rooftop pool and staff that clearly care. It’s not the cheapest, but the location and service justify the price for most.

8.2Based on 397 guest reviews and our own editorial analysis.

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